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Terms of Sales

General conditions of sale of products and services sold on

Date of last update: 07/11/2021

Article 1: object  

These conditions govern sales by  Wild Atelier Floral located 10 Rue de Faubourg 89740 VILLON - FRANCE for products and services marketed on the site

Article 2 - Price

The prices of our products are indicated in euros (VAT not applicable, art. 293 B of the CGI), unless otherwise indicated and excluding processing and shipping costs.  

In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of WILD ATELIER FLORAL. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.  

All orders, whatever their origin, are payable in euros.  

We reserve ourselves  the right to modify our prices at any time, but the product will be invoiced on the basis of the price in force at the time of the validation of the order and subject to availability.  

The products remain the property of WILD ATELIER FLORAL until full payment of the price. 

Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.  

Article 3 - Orders  

You can order online at


The contractual information is presented in French and will be confirmed at the latest when your order is validated.  

We reserve the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of a difficulty concerning the order received.  

Article 4 - Validation of your order

Any order appearing on the website implies acceptance of these General Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation.  

All the data provided and the recorded confirmation will constitute proof of the transaction. 

You declare to have full knowledge of it.  

The order confirmation will constitute signature and acceptance of the operations carried out.  

A summary of the information of your order and of these General Conditions will be sent to you.  via your order confirmation email address.  

Article 5 - Payment

The fact of validating your order implies for you the obligation to pay the indicated price.  

Payment for your purchases is made by credit card using the secure Wix Payments system.

The card is debited at the time of validation  of the order.  

Article 6 - Withdrawal

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay a penalty.  

Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.  

Return costs are your responsibility.  

In the event of exercise of the right of withdrawal, the company WILD ATELIER FLORAL will reimburse the sums paid, within a maximum period of 60  days following the notification of your request and via the same means of payment as that used when ordering.  


In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to: 

  • The provision of services fully performed before the end of the withdrawal period and the performance of which has begun after the consumer's express prior agreement and express waiver of his right of withdrawal.

  • The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period.

  • The supply of goods made to the consumer's specifications or clearly personalized.

  • The supply of goods liable to deteriorate or expire rapidly.

  • The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.

  • The supply of goods which, after being delivered and by their nature, are inseparably mixed with other items. 

  • The supply of audio or video recordings or computer software when unsealed by the consumer after delivery.

  • The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications.

  • Transactions concluded during a public auction.

  • The supply of digital content not provided on a material medium, the execution of which has begun after the consumer's prior express agreement and express waiver of his right of withdrawal.


Consequently, non-dried floral products and in particular Bouquets and plants, are excluded from the right of withdrawal, as well as all items made to order or made to measure.

Article 7- Availability

Our products are offered as long as they are visible on the site and within the limits of available stocks. For non-stocked products, our offers are valid subject to availability from our suppliers.

In case of unavailability of product after placing your order, we will notify you by email. We will contact you if necessary to agree on an alternative replacement solution. Otherwise your order will be canceled and the amount of your purchase credited to your credit card

In addition, the website is not intended to sell its products in large quantities. Therefore the company  reserves the right to refuse orders that exceed its production capacities.  

Article 8 - Delivery

The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.  

In case of late shipment, an email will be sent to you to inform you of any consequences on the delivery time indicated to you.  

In accordance with the legal provisions, in the event of late delivery, you benefit from the possibility of canceling the order under the conditions and methods defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will reimburse it and the shipping costs under the conditions of article L 138-3 of the Consumer Code.  

In the event of deliveries by a carrier, the company WILD ATELIER FLORAL cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several appointment proposals.  

Article 9 - Warranty

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded.  

All complaints, requests for exchange or refund must be made by email to the address or by post to the address Wild Atelier Floral 10 Rue de Faubourg 89740 VILLON  within 30 days of delivery.  

The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed to you on the basis of the price invoiced and the return costs will be reimbursed to you on presentation of the supporting documents. 

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.  

Article 10 - Liability

The products offered comply with the French legislation in force. WILD ATELIER FLORAL cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is up to you to check with the local authorities the possibilities of importing or using the products or services that you plan to order.  

In addition, the company WILD ATELIER FLORAL  can not be held responsible for damage resulting from improper use of the product purchased. 

Finally, the company cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.  

Article 11 - Applicable law in the event of disputes

The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.  

Article 12 - Intellectual property

All elements of the site are and remain the exclusive intellectual property of WILD ATELIER FLORAL No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site that they whether software, visual or sound. Any simple or hypertext link is strictly prohibited without our  written agreement .  

Article 13 - Personal data

WILD ATELIER FLORAL reserves the right to collect personal information and personal data concerning you. They are necessary for the management of your order, as well as the improvement of the services and information that we send you. 

They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment. 

This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations. 

In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data concerning you, directly on the website.  

Article 14 - Archiving Proof

WILD ATELIER FLORAL will archive order forms and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. 

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